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How To Order

ORDERING YOUR PERSONALISED GIFTS

  • Each item includes an allowance for your personalisation, with the maximum number of letters/characters possible for each part of the product.  
  • All entered letters and grammar including dots, hyphens etc count as a character in the allowance.
  • Unfortunately we cannot accept special characters or symbols as these may not be recognised by our system and may display incorrectly.
  • Personalisations are all computerised so it is not possible to exceed the maximum allowance.
  • Please refer to the example images which show the layouts for your personalisation, noting that some lines may be in a larger type, bold type or uppercase.
  • Please double check your spelling and wording as we are unable to change details once your item goes into production.
  • Please note the production time required for your item. After production your item will be dispatched by your chosen method.
  • Some items are available for next day delivery and this will be noted under the product detail. The usual production time will not apply. Please order by 12 pm for same day dispatch on next day orders.
  • If sending a gift direct to the recipient and you would like to ensure no cost details are included please request this in the message box at checkout.

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